PRIVACY POLICY

TF ELECTRICAL GROUP PTY LTD

ABN: 15 685 410 904

TF Electrical Group is committed to protecting your privacy and ensuring that any personal information you provide is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988.

1. Information We Collect

We may collect personal information including, but not limited to:

  • Name

  • Phone number

  • Email address

  • Business name

  • Details submitted via contact or enquiry forms

  • Information provided through email or phone communication

We may also collect limited website usage data through analytics tools to help improve our website and services.

2. How We Collect Information

Information may be collected when you:

  • Submit an enquiry through our website

  • Contact us via email or phone

  • Request a quote or service

  • Interact with our website (via analytics tools)

3. How We Use Your Information

We collect personal information for the purpose of:

  • Responding to enquiries

  • Providing quotes or services

  • Communicating about your project or request

  • Improving our website and services

  • Meeting legal and regulatory obligations

We do not sell, rent, or trade your personal information.

4. Storage and Security

We take reasonable steps to ensure your personal information is stored securely and protected from misuse, loss, or unauthorised access.

Information is only accessed by authorised personnel and retained only for as long as necessary.

5. Disclosure of Information

Your personal information may only be disclosed:

  • Where required by law

  • To trusted service providers where necessary to deliver our services

  • With your consent

We do not share your information for marketing purposes.

6. Cookies & Website Analytics

Our website may use cookies or analytics tools to collect anonymous information such as:

  • Pages visited

  • Time spent on site

  • Browser type

This information is used solely to improve website performance and user experience.

7. Access to Your Information

You may request access to, or correction of, your personal information at any time by contacting us using the details below.

8. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

TF ELECTRICAL GROUP PTY LTD

Phone: 0458 507 171

Email: admin@tfelectricalgroup.com.au